Last updated: 17 August 2026
These terms govern your use of www.youngbyte.com and any services you obtain from Youngbyte (Pty) Ltd. By using this website, requesting a quotation, or accepting a proposal from us, you agree to these terms.
1. Who we are
As required by section 43 of the Electronic Communications and Transactions Act 25 of 2002:
| Legal name | Youngbyte (Pty) Ltd |
| Legal status | Private company incorporated in the Republic of South Africa |
| Registration number | 2012/056995/07 |
| Registered address | 665 Fauna Road, Florauna, Pretoria, 0182, South Africa |
| Director | Aubrey Khoza |
| innovate@youngbyte.com | |
| Telephone | +27 81 212 0915 |
| Website | www.youngbyte.com |
| VAT status | Not currently registered for VAT. Prices are quoted exclusive of VAT and no VAT is charged. |
2. Definitions
“we”, “us”, “Youngbyte” — Youngbyte (Pty) Ltd.
“you”, “the client” — the person or organisation using this website or obtaining services from us.
“services” — any work we provide, including consulting, training, software development, software subscriptions, and managed digital services.
“proposal” — a written quotation, scope of work, or engagement letter issued by us.
“subscription” — any service billed on a recurring basis.
3. What we provide
We operate four business units:
Consulting — ICT strategy, systems assessment, implementation, integration, and support, primarily for public sector and corporate clients.
Youngbyte Academy — vendor certification preparation, short courses, graduate development programmes, and skills development services.
Software Solutions — software platforms we have developed and operate, and custom software development.
Digital Presence — managed websites, business email, hosting, business listings, and related digital services.
Each engagement is governed by these terms together with the applicable proposal. Where a proposal conflicts with these terms, the proposal prevails for that engagement.
4. Quotations and engagement
4.1 Information on this website is for general information and does not constitute an offer.
4.2 Quotations are valid for 30 days from the date of issue unless stated otherwise.
4.3 An engagement begins when you accept a proposal in writing, or when you complete a subscription sign-up and payment.
4.4 We may decline any engagement. Where we do, we will tell you promptly and refund any amount already paid.
5. Fees and payment
5.1 Fees are as set out in the applicable proposal, price list, or subscription plan.
5.2 Payments are processed by PayFast (Payfast (Pty) Ltd), a registered South African payment gateway. We do not receive or store your card details.
5.3 Project work. Unless a proposal states otherwise, we invoice a deposit before work begins and the balance on completion or against agreed milestones. Invoices are payable within 30 days of invoice date, or on presentation for once-off engagements.
5.4 Subscriptions. Subscription fees are payable monthly in advance. The first payment is due on sign-up and subsequent payments on the same day of each month.
5.5 Third-party costs. Domain registrations, software licences, advertising spend, certification exam fees, and similar third-party charges are either invoiced to you at cost or paid by you directly, as set out in the proposal. These are not refundable once incurred.
5.6 Late payment. We may charge interest on overdue amounts at the prescribed rate under the Prescribed Rate of Interest Act 55 of 1975, and may suspend services while an account is in arrears.
5.7 VAT. We are not currently registered for VAT. Should we become liable to register, we will give you at least 30 days’ written notice before VAT is added to your fees.
6. Your responsibilities
6.1 You must provide accurate information, timely access to systems and people, and decisions within agreed timeframes.
6.2 You are responsible for the accuracy and legality of any content, data, or material you provide to us.
6.3 Where we require access to your systems, you warrant that you are authorised to grant it.
6.4 Delays caused by outstanding information, access, or approvals may affect agreed timelines and costs. We will tell you when this happens.
7. Intellectual property
7.1 Our property. We retain ownership of our methodologies, templates, frameworks, training materials, tools, and any pre-existing software or code we bring to an engagement.
7.2 Your property. You retain ownership of your data, your content, and your trade marks.
7.3 Custom development. Ownership of software developed specifically for you is as set out in the applicable proposal. Unless the proposal says otherwise, we grant you a perpetual, non-exclusive licence to use the deliverable for your internal business purposes, and we retain ownership of the underlying code.
7.4 Managed websites. You own your domain name, your content, and your data. On termination we will provide a full export of your website and database on request.
7.5 Platform subscriptions. Subscribing to one of our software platforms grants you a right to use it. It does not transfer ownership of the platform or its code.
7.6 Training materials. Academy materials are licensed to the enrolled learner for their own use. They may not be reproduced, shared, or used to deliver training to others.
7.7 We may refer to you as a client and describe the work in general terms, unless you tell us in writing not to.
8. Confidentiality
8.1 Each party will keep the other’s confidential information confidential and use it only for the purposes of the engagement.
8.2 This obligation does not apply to information that is public, independently known, or required to be disclosed by law.
8.3 These obligations continue for three years after the engagement ends.
9. Personal information
Our handling of personal information is governed by our Privacy Policy, which forms part of these terms. Privacy queries and data subject requests should be sent to privacy@youngbyte.com. Where we process personal information on your behalf, we do so as an operator under the Protection of Personal Information Act 4 of 2013 and only on your instructions.
10. Service levels and availability
10.1 Where a proposal specifies response times or availability targets, those apply.
10.2 Hosted services depend on third-party infrastructure. We do not warrant uninterrupted availability and are not liable for outages caused by hosting providers, network operators, or other third parties outside our control.
10.3 We will give reasonable notice of planned maintenance where it is likely to interrupt a service.
11. Warranties and limitations
11.1 We will perform our services with reasonable skill and care, by suitably competent people.
11.2 Defect remedy. Where custom software we have developed does not perform as specified in the proposal, tell us within 30 days of delivery and we will correct it at no additional cost. This does not extend to changes in requirements, third-party software faults, or issues arising from modifications made by others.
11.3 Except as expressly stated, our services are provided without further warranties, to the extent permitted by law.
11.4 Nothing in these terms limits your rights under the Consumer Protection Act 68 of 2008 where that Act applies to you.
12. Limitation of liability
12.1 We are not liable for indirect or consequential loss, including loss of profit, loss of revenue, loss of data, or business interruption.
12.2 Our total liability arising from any engagement is limited to the fees you have paid us under that engagement in the 12 months preceding the claim.
12.3 These limits do not apply to death or personal injury caused by our negligence, to fraud, or to any liability that cannot lawfully be limited.
12.4 Backups. We maintain backups of systems we host as described in the applicable proposal. You remain responsible for retaining your own copies of business-critical data.
13. Suspension and termination
13.1 We may suspend services where an account is more than 30 days in arrears, where we are required to do so by law, or where continued provision would expose either party to material risk. We will give notice before suspending, except where immediate action is required.
13.2 Either party may terminate an engagement for material breach that remains uncured 14 days after written notice.
13.3 Termination of subscriptions is dealt with in our Refund and Cancellation Policy.
13.4 On termination you must pay for all work performed up to the termination date.
14. Force majeure
Neither party is liable for failure to perform caused by events beyond its reasonable control, including natural disaster, war, civil unrest, epidemic, sustained loss of electricity supply, or failure of national telecommunications infrastructure. The affected party must notify the other promptly and both will act reasonably to limit the impact.
15. Website use
15.1 This website and its content belong to us or our licensors. You may view and print pages for your own use. You may not reproduce, republish, or use our content commercially without written permission.
15.2 You may not attempt to gain unauthorised access to this website, introduce malicious code, or use it in a way that impairs its operation.
15.3 We may link to third-party websites. We are not responsible for their content or practices.
15.4 We may change or withdraw any part of this website without notice.
16. Disputes
16.1 If a dispute arises, both parties will first attempt to resolve it by discussion between senior representatives within 15 business days.
16.2 If that fails, the dispute will be referred to mediation, and failing resolution, to arbitration under the rules of the Arbitration Foundation of Southern Africa.
16.3 Nothing in this clause prevents either party from approaching a court for urgent interim relief.
16.4 Where you are a consumer under the Consumer Protection Act, you may also refer a complaint to the National Consumer Commission or an accredited consumer ombud.
17. General
17.1 Governing law. These terms are governed by South African law, and the parties consent to the jurisdiction of the Magistrate’s Court having jurisdiction, without limiting our right to institute proceedings in a higher court.
17.2 Changes. We may amend these terms. The current version is always published on this website. Material changes affecting existing subscriptions will be notified at least 30 days in advance.
17.3 Whole agreement. These terms together with the applicable proposal are the whole agreement between us.
17.4 Assignment. You may not transfer your rights under an engagement without our written consent.
17.5 Severability. If any provision is found unenforceable, the rest remain in force.
17.6 Electronic communication. You agree that we may communicate with you by email and that electronic records satisfy any requirement for writing.
18. Contact us
Youngbyte (Pty) Ltd 665 Fauna Road, Florauna, Pretoria, 0182 innovate@youngbyte.com +27 81 212 0915